Returns & Exchanges
The Pro Football Hall of Fame is committed to ensuring every fan is satisfied with their purchase; if you are not completely happy, you may return or exchange your officially licensed gear within 30 days of delivery.
Return Process
- 1.Verify Eligibility
Ensure your items are in original, unworn condition with all official Hall of Fame tags attached and include the original packing slip.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the specific items you wish to return or exchange.
- 3.Package and Ship
Securely pack your merchandise and affix the prepaid shipping label provided through the portal, then drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse team inspects the returned gear, your refund will be processed to the original payment method or your replacement item will be shipped within 7-10 business days.
