Returns & Exchanges

The Pro Football Hall of Fame is committed to ensuring every fan is satisfied with their purchase; if you are not completely happy, you may return or exchange your officially licensed gear within 30 days of delivery.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original, unworn condition with all official Hall of Fame tags attached and include the original packing slip.

• 2.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the specific items you wish to return or exchange.

• 3.
  Package and Ship

  Securely pack your merchandise and affix the prepaid shipping label provided through the portal, then drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects the returned gear, your refund will be processed to the original payment method or your replacement item will be shipped within 7-10 business days.